Available for engagements  ·  Canada & US

Healthcare doesn't need more consultants.
It needs people who've actually built it.

I've built software across all three sides of healthcare — Provider, Patient, and Payer — and inside government. Ten years shipping real products across every corner of the system. Now I help organizations cut through complexity and ship.

Book a Discovery Call How I Work
10+
Years in Healthcare Tech
$219M
Venture Raise Supported
$1B
Public Health Spend Saved
1,300+
Hospitals Served
The Problem

Big firms send junior analysts. Healthcare pays the price.

Most healthcare consulting engagements are sold by a senior partner and delivered by generalists who have never worked in a hospital, built a digital health product, or navigated a Treasury Board submission.

The result: expensive slide decks that describe the problem you already know, with roadmaps that stall the moment implementation begins.

  • Frameworks built for Fortune 500 applied to healthcare without adaptation
  • No accountability for outcomes, only for deliverables
  • Strategy divorced from the technology layer
  • Pricing that excludes mid-size health systems and startups
  • Advisors who have never operated what they are recommending

"I've built software and systems inside hospitals, health insurers, digital health disruptors, and government. I don't just understand the theory. I've lived the trade-offs, shipped the code, and owned the outcomes."

David Bach
David Bach
Master of Health Informatics, University of Toronto
Graduate Specialization in Public Health Policy, U of T
Co-Inventor, USPTO Patent US20180330801A1
Based in Toronto · Canada & US
About David

I've been every seat at the healthcare table.

My career started in clinical settings at Sunnybrook Hospital, watching where care broke down and understanding why it's not just a clinical problem. It's a systems problem. An information problem. A product problem.

From there, I moved into government, helping shape Ontario's Hospital Information Strategy at the Ministry of Health. That policy enabled a billion dollars in public savings and changed how hospitals procure shared IT systems.

From there, an early product hire for what became PC Health, one of Canada's largest digital health platforms. I then moved to QHR Technologies, where I scaled their patient virtual care and messaging platform, Medeo, before joining Elemy in San Francisco to build the infrastructure for pediatric autism care and help raise $219M in venture funding.

Today I lead the Group Benefits & Health Platform Product at Manulife, serving 2.0 million Canadians.

Three sectors. Two countries. Every stakeholder in the room. A decade of evidence that the best healthcare outcomes happen when someone speaks every language at the table. That's what I offer.

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The 3P Advantage

Every side of the system. One consultant.

Most experts know one corner of healthcare. Real transformation requires fluency across all three simultaneously.

Provider

Clinical systems, hospital operations, EHR strategy, patient safety, and quality improvement. Built from the inside at Sunnybrook, then risk and quality management software at RL Solutions deployed to 1,300+ hospitals globally.

EHR StrategyPatient Safety Quality ImprovementClinical Ops

Payer

Group Benefits transformation, digital health platform strategy, member engagement, claims integration, and employer health programs. Currently leading this work at Manulife for millions of Canadians.

Group BenefitsDigital Platform Member EngagementClaims Data

Patient

Virtual care, mental health access, behaviour change programs, patient-facing apps, and UX for underserved populations. From pediatric autism care platforms to PC Health, a national digital health platform.

Virtual CareMental Health Behaviour ChangeAccess to Care
How I Work

Three ways to work together

Structured to fit where your organization actually is, not where a consulting firm wants you to be.

01

Strategic Advisory

Fixed-scope engagements for organizations that need direction fast. Discovery, diagnosis, strategy, and a roadmap delivered in weeks. No junior analysts. No filler. Just answers.

Best for: Hospitals, governments, insurers Timeline: 4 to 12 weeks
02
Most Popular

Fractional Product Leadership

Your embedded Head of Product without the full-time hire. I work alongside your team to set strategy, own the roadmap, and guide execution through the messy middle of building healthcare technology.

Best for: Health tech startups, Series A to C Timeline: 6 to 18 months, ongoing
03

Advisory Board

Ongoing strategic access without a full engagement. Monthly advisory sessions, product reviews, investor prep, and a credible name on your cap table from someone who has navigated a $219M raise.

Best for: Early-stage health tech companies Timeline: Ongoing
Track Record

Outcomes, not outputs.

Every engagement is measured by what actually changed, not what was delivered in a deck.

$219M
Venture capital raised supporting Series A to B with SoftBank Vision Fund 2 at Elemy
Elemy · San Francisco
$1B
Public healthcare spend saved via Hospital Information Strategy through Ontario Treasury Board
Ministry of Health · Ontario
93%
Reduction in time-to-match for care services through scheduling optimization tools
Elemy · Care Platform
4,000+
Operational hours saved annually through automated care process tools
Elemy · Operations
170%
Year-on-year growth in monthly active users for the Medeo virtual care platform
Shoppers / QHR · PC Health
1,300+
Global hospitals using risk management and patient experience platforms
RL Solutions · Global
What People Say

Trusted by people who know healthcare.

Recommendations from colleagues and leaders across David's career.

"Working with David has been an absolute privilege. He is the most thoughtful, investigative, and critical Product Leader I've encountered in my career. His ability to break down complex issues, identify root causes, and execute solutions quickly and effectively is unmatched. This makes him incredibly effective as a Product Leader in being the guiding light to all of the gaps anyone working with him may have."

Maxwell Chen
Healthcare Product Designer
Via LinkedIn

"As a senior clinical director working in health care for 21 years, I have had the opportunity to interact with a variety of different product developers. David is the first who confidently walked the wall between the clinical and product world and turned the clinicians he was working with into efficient, trained, and impactful teammates in the product builds. My skills related to clinical support of product teams grew significantly under David's leadership."

Jessica Reese, LBA, BCBA
Vice President of Clinical Services
Via LinkedIn

"As the critical force behind Elemy's cutting-edge software for autism healthcare, David demonstrated an unwavering commitment to product quality and innovation. He consistently made the right trade-offs between time to market and product quality, ensuring that our software not only met but exceeded the expectations of our users and set us apart from our competitors. I wholeheartedly recommend David and am confident that he will continue to excel in all his future endeavours."

Vasily Suslov
Principal Software Engineer
Via LinkedIn
Panel discussion at a healthcare and technology conference
Speaking & Thought Leadership
Panel sessions, keynotes, and industry events across healthcare, digital health, and product leadership.
Experience

A career built inside the system.

Ten years. Every sector. Every side of the table.

2023 – PresentGroup Director
Group Director, Member Experience
Manulife · Toronto, Ontario
Leading Manulife's Group Benefits transformation from claims-focused insurer to trusted healthcare partner. Launched a mobile health platform in 7 months, grew a product team from 2 to 6 PMs, and integrated personalized care programs with claims data at national scale.
2021 – 2023Product Lead
Product Lead, Platform & EHR
Elemy · San Francisco (Remote)
Led platform transformation that took Elemy from Series A to a $219M Series B with SoftBank. Saved 4,000+ ops hours, cut non-billable revenue losses from $420K to $25K annually, and achieved a 93% reduction in care-matching time.
2018 – 2021Senior PM
Senior PM, Access to Care
Shoppers Drug Mart & QHR Technologies (PC Health / Medeo)
One of the first product hires for what became PC Health. Grew Medeo MAU from 5,000 to 17,000 in two years, raised the app store rating from 1.8 to 4.7, and increased contribution margin by 42%.
2016 – 2018Enterprise PM
Enterprise Software PM, Patient Experience & Quality
RL Solutions · Toronto
Rebuilt a legacy hospital risk management platform used by 1,300+ global hospitals including Cleveland Clinic, Johns Hopkins, SickKids, and Mass General. Co-inventor on USPTO patent US20180330801A1.
2016Policy
Policy & Programs Consultant
Ontario Ministry of Health & Long-Term Care
Navigated Ontario's Hospital Information System strategy through Treasury Board, saving an estimated $1 billion in public healthcare spend and enabling shared hospital procurement across the province.
Who I Work With

Built for organizations doing hard things.

I work with teams that are serious about transformation, not just talking about it.

Health Tech Startups (Series A to C)

You're building fast, need a product leader who has navigated a venture raise, and cannot yet afford a full-time CPO. I've been there. I'll help you build the right thing, in the right order, without the guesswork.

Insurers & Group Benefits Providers

You're transforming from a payer to a healthcare company and need someone who has already done it. I know the stakeholder map, the technology decisions, and the member engagement traps because I've navigated all of them.

Hospitals & Health Systems

EHR selection, digital patient experience, quality improvement, or a platform strategy review. I bring clinical credibility and product expertise that most consultants cannot offer in the same conversation.

Government & Public Sector

I've been inside the Ministry. I know how policy gets made, how Treasury Board submissions work, and how to design health technology strategy that survives procurement. I advise from both sides of the table.

Get in Touch

Let's talk about what you're building.

Whether you have a specific engagement in mind or want to explore whether working together makes sense, I'm always happy to have an honest conversation.

LinkedIn
linkedin.com/in/davidinglebach
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30 minutes. No obligation. I'll tell you honestly whether I can help and what working together might look like.

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Or email directly at david@davidbach.ca